Executed by our UX-team

Full service usability research

Based on your research questions, our UX-team will execute the usability study.

UX intake and kick off

Work with your UX Researcher on setting up research questions and the user test plan.

Conduct tests with our platform

Make use of the User Sense platform to recruit respondents and to conduct the tests.

UX Report and advice

The findings are presented in a UX Report and supported by a highlight video.

UX intake and kick off

After the free UX intake, your dedicated UX Researcher will schedule the kick-off meeting in which all stakeholders are invited to join. The purpose of this meeting is to formulate clear research questions so that we can create a test plan that will contribute to reaching the goals your organization has set.  

Once this is done, we will discuss the recruitment criteria for the the test in which we can make a combination between demographic and behavioural criteria. In this way we can be sure that the respondents match with the target audience. The recruitment, screening and payment of respondents takes place via the User Sense platform.

Tests conducted through the platform

The User Sense platform takes the hassle out of user testing and automatically invites respondents who match the recruitment criteria.Respondents take the test via the User Sense applications, which means they do not have to travel to a usability lab.. This saves time, money and also ensures high-quality respondents.

What are the benefits of remote usability research?

  • Respondents take the test from home at a time of their choosing. This also makes it easier to find respondents who can take part in the tests.
  • Respondents take the test from an environment where they feel comfortable. This gives you honest feedback. 
  • Access to an international pool of respondents. Testing across borders becomes a lot easier, because User Sense has built up a pool of respondents from all over Europe.

UX Report and advice

The User Sense UX team will start analyzing the test sessions and summarize the findings for you in a clear research report. This results in concrete action points, so that you can immediately start working with improving the user experience. 

You will have full access to the test sessions that have been conducted, so that you can review those at your own time. In addition to this, we provide you with a highlight video in which the most relevant fragments are put together in a highlight video of 5 - 10 min. 

In our experience, this works really well to engage the development team and in presentations. 

Want to find out what users really think?

Schedule a free UX intake with our UX team to explore the possibilities of remote user testing.