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User Sense

Hassle-free recruitment? We got you covered. 

We understand that tester quality has a huge impact on the quality of your study. Use our platform to recruit testers from our pool or outsource the whole process by making use of our recruitment service. 

  • Extensive experience in recruiting testers within B2C or B2B target audiences
  • Different languages and countries? We help you to recruit across Europe. 
  • Stay up to date with realtime insight into the recruitment process
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Can we recruit testers in your target audience?

We get back to you within 1 business day. 

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Over 50 000 testers across Europe

With over 50 000 testers, we help you to recruit testers all over Europe.

Focus on speed and quality

We can help you to recruit high quality testers in less than 72 hours. 

No hidden costs, but transparent pricing

We avoid hidden costs by working with fixed fees for our platform. 

Recruitment Service

Recruitment Process

Remote UX studies

On-site studies

Quality control

Our experts take care of the entire recruitment process

From screening testers to scheduling the sessions and providing support on the days the study is conducted. Prefer to keep control over the recruitment process? Then use our platform to recruit testers in our panel. 

Recruit testers across Europe

We can help you to recruit testers across Europe. Our strongest markets are the Netherlands, Belgium, France, Germany and the UK. However, we also facilitate the recruitment of testers in other European markets. 

Recruit testers via User Sense and use our platform for free

Make use of our platform free of charge when you work with testers within our database or when you make use of our recruitment service. By doing so, we can reduce the amount of no-shows and lower technical issues significantly. 

1 - Provide the recruitment criteria

Provide the recruitment criteria via the dashboard and let our researchers take care of setting up the screener questions. Prefer to setup our own screener questions? Then make use of our screener module. 

2 - Schedule sessions automatically or approve manually

Choose to auto-schedule testers that match your recruitment criteria or maintain full control by manually reviewing their responses. 

3 - Execute the sessions on-site or remotely

Conduct user tests, interviews or focus groups. Use our platform for free to avail of features such as automatic recording, transcriptions and the ability to make notes. Also available for on-site studies.

Recruitment for user tests, interviews or focus groups

Are you about to conduct qualitative UX Research? We make sure to find testers within your target audience well before the start date of your user test, interview round or focus group. 

Tester recruitment for surveys

In addition to qualitative studies, we can help you to recruit for quantitive studies as well. We make sure to recruit high quality testers to complete your survey well before the deadline. 

Hassle-free recruitment due to reminders, instructions and local support

We avoid no-shows and technical issues by working with auto-reminders, translated instructions and localized support teams.  

Available in the Netherlands, Belgium and Germany

We make sure you can conduct on-site UX studies by helping you with the recruitment of testers in the Netherlands, Belgium and Germany. 

In a UX Lab or location of your choosing

You decide where the study is conducted and we make sure the testers show up. We can help you renting a usability lab or help you setting up a UX lab in your office.

From 30 minutes to a full day

You decide how much time you need from the tester. We make sure to recruit testers and provide fair incentives, which are paid out within 48 hours after completion of the study. 

Tester quality is our number one priority

We have a strong focus on tester quality as we understand that testers have a massive impact on any UX Research study. Read more on our quality control measures here

Good representation of the population

We use a wide range of channels to build up our database of testers, which has led to a representative sample of the population. We recommend conducting tests in the local language of the tester to avoid heaviliy biased recruitment samples. 

Available across Europe

We can help you to recruit testers across Europe. We have the strongest presence in the Netherlands, Belgium, Germany, France, Spain and the UK. However, we can also help you to recruit testers in other markets. 

 
Want to learn more about our tester database?

Download the infographic for free. 

Download infographic

Can we recruit testers within your target audience?

Let us know what you are looking for and we will get back to you within one business day. 

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Frequently asked questions

Below you find the answers to the most frequently asked questions. Is your question not listed below? Then contact us directly

Yes. We adhere to all privacy regulations in Europe, which means we store data in Europe. For specific questions with regards to GDPR, please do not hesitate to contact us

We have implemented a wide range of quality control measures to guarantee tester quality. We manually check all unmoderated sessions. For moderated sessions or interviews, customers can reach out to us within 24 hours to flag any issues. 

We use a wide range of channels - ranging from offline advertising to online campaigns - to make sure that we build up a tester database that is representative of the population. In addition to this, we have translated and localized tester sign up processes so that all testers can sign up in their local language. 

Yes, we have multiple bulk packages available in which a discount is included. 

We operate in all European countries. We have the strongest presence in the Netherlands, Belgium, Germany, France and Spain. However, our platform can be used in any country. We can facilitate recruitment and research services across Europe. 

Yes, we can take care of tester incentives. In addition to providing advice on the incentive itself, we can process tester payments within two business days after completion of the session. 

Yes, you can invite self-recruited testers for interviews or user tests via our platform.

Yes, we welcome all Europe-based agencies. In addition to an agency account, agencies can also avail of our Agency Network. Please book a demo with us for more information. 

Knowledge base

Sharing our knowledge and expertise is at the very core of what we do.