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User Sense
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Tester instructions
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Self-recruited testers
63 entries | Support
Detailed instructions on how to participate in tests without an interviewer.
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Tester instructions for taking part in scheduled sessions with an interviewer.
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Looking to download our software or mobile app? Open this page to get access to it.
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Seeing a white screen when starting a moderated session and working on a corporate network? Forward these instructions to your IT department to whitelist User Sense.
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Learn more about possible technical issues and solutions for sessions that are conducted on desktop devices.
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Learn more about possible technical issues and solutions for sessions that are conducted on mobile devices.
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Learn more about our policy for participants that are too late or do not show up.
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Learn more about our policies for drop-outs and reserves participants.
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For Dutch participants, the average turnaround time is approximately 3 to 5 working days. However, this can vary significantly depending on the recruitment criteria. More specialized profiles may require additional time.
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We have over 75,000 participants in the Netherlands, providing a diverse and extensive pool for your research needs.
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